{"id":2101,"date":"2023-07-27T04:14:47","date_gmt":"2023-07-27T04:14:47","guid":{"rendered":"https:\/\/cupoftea-takayama.net\/ensemble\/?page_id=2101"},"modified":"2023-09-15T01:09:16","modified_gmt":"2023-09-15T01:09:16","slug":"faq","status":"publish","type":"page","link":"https:\/\/cupoftea-takayama.net\/ensemble\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” module_class=”tofu-section” _builder_version=”4.16″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_stops=”rgba(35,24,20,0.71) 0%|rgba(35,24,20,0.47) 100%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”rgba(35,24,20,0.71)” background_color_gradient_end=”rgba(35,24,20,0.47)” background_image=”https:\/\/cupoftea-takayama.net\/ensemble\/wp-content\/uploads\/sites\/2\/2021\/10\/prj1_sugi2.jpg” custom_margin=”0px||0px||true|false” custom_padding=”100px||100px||false|false” custom_padding_tablet=”50px||||false|false” custom_padding_phone=”” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.19.4″ _module_preset=”default” max_width=”100%” module_alignment=”center” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” header_text_align=”left” header_text_color=”#f3f1ea” header_line_height=”30px” module_alignment=”left” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” animation_duration=”1000ms” global_colors_info=”{}”]<\/p>\n

Frequently Asked Questions<\/h1>\n

[\/et_pb_text][et_pb_divider color=”#bcaf97″ _builder_version=”4.16″ _module_preset=”default” width=”50px” module_alignment=”left” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”fade” animation_duration=”2000ms” animation_delay=”100ms” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.21.0″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_direction=”166deg” background_color_gradient_stops=”#ebe4d4 0%|rgba(242,242,242,0.91) 43%|#f3f1ea 100%” background_color_gradient_start=”#ffffff” background_color_gradient_end=”#f3f1ea” global_colors_info=”{}”][et_pb_row _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”e6d423f2-f1a4-41ab-8773-8d0d0cbdb58d” header_2_text_align=”center” text_orientation=”center” width_tablet=”100%” module_alignment=”center” header_2_text_align_tablet=”left” header_2_text_align_phone=”left” header_2_text_align_last_edited=”on|tablet” text_orientation_tablet=”left” text_orientation_phone=”left” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Reservation<\/a>\u00a0 |\u00a0 Facilities<\/a>\u00a0 |\u00a0 Neighborhood Information<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_id=”booking” _builder_version=”4.21.0″ _module_preset=”default” max_width=”100%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#231814″ text_font_size=”20px” header_2_font=”||||||||” header_2_text_color=”#231814″ header_2_font_size=”22px” global_colors_info=”{}”]<\/p>\n

Reservation<\/h2>\n

[\/et_pb_text][et_pb_accordion open_toggle_text_color=”#231814″ closed_toggle_text_color=”#231814″ closed_toggle_background_color=”#ffffff” icon_color=”#EBE4D4″ _builder_version=”4.22.1″ _module_preset=”default” toggle_text_color=”#231814″ closed_toggle_font=”|300|||||||” body_text_color=”#231814″ body_link_font=”||||on|||#002C1B|” body_link_text_color=”#231814″ hover_enabled=”0″ border_width_all=”0px” global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”I want to change or cancel my reservation” open=”on” _builder_version=”4.22.1″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

If you wish to change or cancel your reservation, please contact us through the <\/span>contact form<\/a>, with your reservation name and number. <\/span><\/p>\n

Please change your reservation from your side, if you made it through OTA such as Booking.com or Agoda.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I make a on-site payment?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

We only accept reservations with advance payment.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I get recept?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Please contact us after the date of your stay through the <\/span>contact form<\/a> with reservation name and number. We will send you an e-mail.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”When do you charge for my stay?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

You will be billed once the cancellation policy is in effect. Please contact your credit card company for the actual debit date.<\/span><\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row module_id=”facility” _builder_version=”4.21.0″ _module_preset=”default” max_width=”100%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#231814″ text_font_size=”20px” header_2_font=”||||||||” header_2_text_color=”#231814″ header_2_font_size=”22px” global_colors_info=”{}”]<\/p>\n

Facilities<\/h2>\n

[\/et_pb_text][et_pb_accordion open_toggle_text_color=”#231814″ closed_toggle_text_color=”#231814″ closed_toggle_background_color=”#ffffff” icon_color=”#EBE4D4″ _builder_version=”4.21.0″ _module_preset=”default” toggle_text_color=”#231814″ closed_toggle_font=”|300|||||||” body_text_color=”#231814″ body_link_font=”||||on|||#002C1B|” body_link_text_color=”#231814″ border_width_all=”0px” global_colors_info=”{}”][et_pb_accordion_item title=”What is the difference between cup of tea : guesthouse and cup of tea : ensemble?” open=”on” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

cup of tea : guesthouse<\/a> is for single travelers and couples with shared bathroom and toilets. <\/span>cup of tea : ensemble<\/a> is for groups and families. Each room has private bathrooms and toilets.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What kind of amenities do you provide?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Shampoo, conditioner, body soap, bath towels and a hair dryer are included. Please bring your own pagamas, toothbrush.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Do you have wifi?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Wifi is avaiable all rooms including common area.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I use the lounge?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Our community lounge is available 24\/7. Please feel free to use it.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I use the kitchen? Can I cook for myself?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Our kitchen is equipped with mini heater, refrigerator, microwave, toaster and cutlery so that families and groups can enjoy self-catering.
The nearest supermarket is
Surugaya Honmachi Store.<\/a><\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Do you provide meals?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

We do not have meal service. There are many good restaurants nearby. Please feel free ask us when you arrive.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Do you have parking lots?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

We are afraid that we do not have poarking lots. If you are coming by car, please use the public parkings nearby. <\/p>\n

Nearest parking : <\/a>Mitsui repa<\/a>rk (1 min walk)
Fee: 400 yen \/ 18:00 – 8:00 (Other times: 200 yen \/ 30 minutes)
For those arriving after 18:00 and leaving before 8:00 the next morning<\/p>\n

Lowest price : <\/a>Paraca Takayama Nada-machi Parki<\/a>ng (5 min walk)
Fee: 600 yen \/ 24 hours (Weekend: 800 yen \/ 24 hours)
A little away from the hostel, but the lowest price in the area.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Do you have pakring lots for motor cycle?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Bicycle parking is available at Yutopia Inariyu<\/a> public bath house located across the street for 300 yen per bicycle per night.<\/span><\/p>\n

Please let us know in advance if you would like to use.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Do you have laundry?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

There is no laundry at the hotel. Please use the coin-laundry<\/a> about a 5minute walk from here .<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I use an umbrella?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Please feel free to use umbrellas located at the entrance.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I leave my luggage before check-in or after check-out?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

We can keep your luggage anytime free of charge.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”We will arrive late at night.” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Please let us know in advance if you are arriving late. We will send you late check in instruction.<\/span><\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row module_id=”neighbor” _builder_version=”4.21.0″ _module_preset=”default” max_width=”100%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#231814″ text_font_size=”20px” header_2_font=”||||||||” header_2_text_color=”#231814″ header_2_font_size=”22px” global_colors_info=”{}”]<\/p>\n

Neighborhood Information<\/h2>\n

[\/et_pb_text][et_pb_accordion closed_toggle_text_color=”#231814″ closed_toggle_background_color=”#ffffff” icon_color=”#EBE4D4″ _builder_version=”4.21.0″ _module_preset=”default” closed_toggle_font=”|300|||||||” body_text_color=”#231814″ body_link_font=”||||on|||#002C1B|” body_link_text_color=”#231814″ border_width_all=”0px” global_colors_info=”{}”][et_pb_accordion_item title=”I want to go to a public bathhouse.” open=”on” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

A public bath Yutopoia Inariyu<\/a> (open until 21:30, closed on Tuesday) is accessible within 2 minutes walk.
Our guest can get discount and feel free to bring soap set prepared at the reception.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Where is the nearest parking?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Nearest parking : <\/span>Mitsui repark<\/a> (1 min walk) <\/span><\/p>\n

Fee: 400 yen \/ 18:00 – 8:00 (Other times: 200 yen \/ 30 minutes) <\/span><\/p>\n

For those arriving after 18:00 and leaving before 8:00 the next morning <\/span><\/p>\n

Lowest price : <\/span>Paraca Takayama Nada-machi Parking<\/a> (5 min walk) <\/span><\/p>\n

Fee: 600 yen \/ 24 hours (Weekend: 800 yen \/ 24 hours)<\/span><\/p>\n

A little away from the hostel, but the lowest price in the area.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Where is the nearest coin laundy?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Coin laundry sun<\/a> is the nearest from cup of tea : ensemble<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Do you have any restaurant recommendations?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

We are happy to make proposals according to your needs and budget. Please feel free to contact our staff.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Are there any recommended sights \/ tourist routes?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

We are happy to make proposals according to your schedule and needs. Please feel free to contact our staff.<\/span><\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Frequently Asked QuestionsReservation\u00a0 |\u00a0 Facilities\u00a0 |\u00a0 Neighborhood InformationReservationIf you wish to change or cancel your reservation, please contact us through the contact form, with your reservation name and number. Please change your reservation from your side, if you made it through OTA such as Booking.com or Agoda.We only accept reservations with advance payment.Please contact us […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_locale":"en_US","_original_post":"https:\/\/cupoftea-takayama.net\/ensemble\/?page_id=1363","footnotes":""},"class_list":["post-2101","page","type-page","status-publish","hentry","en-US"],"acf":[],"_links":{"self":[{"href":"https:\/\/cupoftea-takayama.net\/ensemble\/wp-json\/wp\/v2\/pages\/2101","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cupoftea-takayama.net\/ensemble\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cupoftea-takayama.net\/ensemble\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cupoftea-takayama.net\/ensemble\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/cupoftea-takayama.net\/ensemble\/wp-json\/wp\/v2\/comments?post=2101"}],"version-history":[{"count":7,"href":"https:\/\/cupoftea-takayama.net\/ensemble\/wp-json\/wp\/v2\/pages\/2101\/revisions"}],"predecessor-version":[{"id":2113,"href":"https:\/\/cupoftea-takayama.net\/ensemble\/wp-json\/wp\/v2\/pages\/2101\/revisions\/2113"}],"wp:attachment":[{"href":"https:\/\/cupoftea-takayama.net\/ensemble\/wp-json\/wp\/v2\/media?parent=2101"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}