{"id":2101,"date":"2023-07-27T04:14:47","date_gmt":"2023-07-27T04:14:47","guid":{"rendered":"https:\/\/cupoftea-takayama.net\/ensemble\/?page_id=2101"},"modified":"2023-09-15T01:09:16","modified_gmt":"2023-09-15T01:09:16","slug":"faq","status":"publish","type":"page","link":"https:\/\/cupoftea-takayama.net\/ensemble\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” module_class=”tofu-section” _builder_version=”4.16″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_stops=”rgba(35,24,20,0.71) 0%|rgba(35,24,20,0.47) 100%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”rgba(35,24,20,0.71)” background_color_gradient_end=”rgba(35,24,20,0.47)” background_image=”https:\/\/cupoftea-takayama.net\/ensemble\/wp-content\/uploads\/sites\/2\/2021\/10\/prj1_sugi2.jpg” custom_margin=”0px||0px||true|false” custom_padding=”100px||100px||false|false” custom_padding_tablet=”50px||||false|false” custom_padding_phone=”” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.19.4″ _module_preset=”default” max_width=”100%” module_alignment=”center” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” header_text_align=”left” header_text_color=”#f3f1ea” header_line_height=”30px” module_alignment=”left” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” animation_duration=”1000ms” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_divider color=”#bcaf97″ _builder_version=”4.16″ _module_preset=”default” width=”50px” module_alignment=”left” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”fade” animation_duration=”2000ms” animation_delay=”100ms” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.21.0″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_direction=”166deg” background_color_gradient_stops=”#ebe4d4 0%|rgba(242,242,242,0.91) 43%|#f3f1ea 100%” background_color_gradient_start=”#ffffff” background_color_gradient_end=”#f3f1ea” global_colors_info=”{}”][et_pb_row _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”e6d423f2-f1a4-41ab-8773-8d0d0cbdb58d” header_2_text_align=”center” text_orientation=”center” width_tablet=”100%” module_alignment=”center” header_2_text_align_tablet=”left” header_2_text_align_phone=”left” header_2_text_align_last_edited=”on|tablet” text_orientation_tablet=”left” text_orientation_phone=”left” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
Reservation<\/a>\u00a0 |\u00a0 Facilities<\/a>\u00a0 |\u00a0 Neighborhood Information<\/a><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_id=”booking” _builder_version=”4.21.0″ _module_preset=”default” max_width=”100%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#231814″ text_font_size=”20px” header_2_font=”||||||||” header_2_text_color=”#231814″ header_2_font_size=”22px” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_accordion open_toggle_text_color=”#231814″ closed_toggle_text_color=”#231814″ closed_toggle_background_color=”#ffffff” icon_color=”#EBE4D4″ _builder_version=”4.22.1″ _module_preset=”default” toggle_text_color=”#231814″ closed_toggle_font=”|300|||||||” body_text_color=”#231814″ body_link_font=”||||on|||#002C1B|” body_link_text_color=”#231814″ hover_enabled=”0″ border_width_all=”0px” global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”I want to change or cancel my reservation” open=”on” _builder_version=”4.22.1″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n If you wish to change or cancel your reservation, please contact us through the <\/span>contact form<\/a>, with your reservation name and number. <\/span><\/p>\n Please change your reservation from your side, if you made it through OTA such as Booking.com or Agoda.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I make a on-site payment?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n We only accept reservations with advance payment.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I get recept?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Please contact us after the date of your stay through the <\/span>contact form<\/a> with reservation name and number. We will send you an e-mail.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”When do you charge for my stay?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n You will be billed once the cancellation policy is in effect. Please contact your credit card company for the actual debit date.<\/span><\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row module_id=”facility” _builder_version=”4.21.0″ _module_preset=”default” max_width=”100%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#231814″ text_font_size=”20px” header_2_font=”||||||||” header_2_text_color=”#231814″ header_2_font_size=”22px” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_accordion open_toggle_text_color=”#231814″ closed_toggle_text_color=”#231814″ closed_toggle_background_color=”#ffffff” icon_color=”#EBE4D4″ _builder_version=”4.21.0″ _module_preset=”default” toggle_text_color=”#231814″ closed_toggle_font=”|300|||||||” body_text_color=”#231814″ body_link_font=”||||on|||#002C1B|” body_link_text_color=”#231814″ border_width_all=”0px” global_colors_info=”{}”][et_pb_accordion_item title=”What is the difference between cup of tea : guesthouse and cup of tea : ensemble?” open=”on” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n cup of tea : guesthouse<\/a> is for single travelers and couples with shared bathroom and toilets. <\/span>cup of tea : ensemble<\/a> is for groups and families. Each room has private bathrooms and toilets.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What kind of amenities do you provide?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Shampoo, conditioner, body soap, bath towels and a hair dryer are included. Please bring your own pagamas, toothbrush.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Do you have wifi?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Wifi is avaiable all rooms including common area.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I use the lounge?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Our community lounge is available 24\/7. Please feel free to use it.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I use the kitchen? Can I cook for myself?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Our kitchen is equipped with mini heater, refrigerator, microwave, toaster and cutlery so that families and groups can enjoy self-catering. [\/et_pb_accordion_item][et_pb_accordion_item title=”Do you provide meals?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n We do not have meal service. There are many good restaurants nearby. Please feel free ask us when you arrive.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Do you have parking lots?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n We are afraid that we do not have poarking lots. If you are coming by car, please use the public parkings nearby. <\/p>\n Nearest parking : <\/a>Mitsui repa<\/a>rk (1 min walk) Lowest price : <\/a>Paraca Takayama Nada-machi Parki<\/a>ng (5 min walk) [\/et_pb_accordion_item][et_pb_accordion_item title=”Do you have pakring lots for motor cycle?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Bicycle parking is available at Yutopia Inariyu<\/a> public bath house located across the street for 300 yen per bicycle per night.<\/span><\/p>\n Please let us know in advance if you would like to use.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Do you have laundry?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n There is no laundry at the hotel. Please use the coin-laundry<\/a> about a 5minute walk from here .<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I use an umbrella?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Please feel free to use umbrellas located at the entrance.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I leave my luggage before check-in or after check-out?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n We can keep your luggage anytime free of charge.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”We will arrive late at night.” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Please let us know in advance if you are arriving late. We will send you late check in instruction.<\/span><\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row module_id=”neighbor” _builder_version=”4.21.0″ _module_preset=”default” max_width=”100%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#231814″ text_font_size=”20px” header_2_font=”||||||||” header_2_text_color=”#231814″ header_2_font_size=”22px” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_accordion closed_toggle_text_color=”#231814″ closed_toggle_background_color=”#ffffff” icon_color=”#EBE4D4″ _builder_version=”4.21.0″ _module_preset=”default” closed_toggle_font=”|300|||||||” body_text_color=”#231814″ body_link_font=”||||on|||#002C1B|” body_link_text_color=”#231814″ border_width_all=”0px” global_colors_info=”{}”][et_pb_accordion_item title=”I want to go to a public bathhouse.” open=”on” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n A public bath Yutopoia Inariyu<\/a> (open until 21:30, closed on Tuesday) is accessible within 2 minutes walk. [\/et_pb_accordion_item][et_pb_accordion_item title=”Where is the nearest parking?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Nearest parking : <\/span>Mitsui repark<\/a> (1 min walk) <\/span><\/p>\n Fee: 400 yen \/ 18:00 – 8:00 (Other times: 200 yen \/ 30 minutes) <\/span><\/p>\n For those arriving after 18:00 and leaving before 8:00 the next morning <\/span><\/p>\n Lowest price : <\/span>Paraca Takayama Nada-machi Parking<\/a> (5 min walk) <\/span><\/p>\n Fee: 600 yen \/ 24 hours (Weekend: 800 yen \/ 24 hours)<\/span><\/p>\nReservation<\/h2>\n
Facilities<\/h2>\n
The nearest supermarket is Surugaya Honmachi Store.<\/a><\/span><\/p>\n
Fee: 400 yen \/ 18:00 – 8:00 (Other times: 200 yen \/ 30 minutes)
For those arriving after 18:00 and leaving before 8:00 the next morning<\/p>\n
Fee: 600 yen \/ 24 hours (Weekend: 800 yen \/ 24 hours)
A little away from the hostel, but the lowest price in the area.<\/span><\/p>\nNeighborhood Information<\/h2>\n
Our guest can get discount and feel free to bring soap set prepared at the reception.<\/span><\/p>\n