{"id":935,"date":"2023-07-27T04:52:43","date_gmt":"2023-07-27T04:52:43","guid":{"rendered":"https:\/\/cupoftea-takayama.net\/guesthouse\/?page_id=935"},"modified":"2023-07-27T05:06:17","modified_gmt":"2023-07-27T05:06:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/cupoftea-takayama.net\/guesthouse\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” module_class=”tofu-section” _builder_version=”4.21.0″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_direction=”238deg” background_color_gradient_stops=”rgba(0,43,85,0.18) 0%|rgba(0,43,85,0.41) 100%” background_color_gradient_overlays_image=”on” background_image=”https:\/\/cupoftea-takayama.net\/guesthouse\/wp-content\/uploads\/sites\/3\/2020\/09\/CUP_OF_TEA-001.jpg” custom_margin=”0px||0px||true|false” custom_padding=”100px||100px||false|false” custom_padding_tablet=”50px||||false|false” custom_padding_phone=”” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.19.4″ _module_preset=”default” max_width=”100%” module_alignment=”center” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”703ad16b-f549-43ec-b5b8-4325ccc71484″ header_text_align=”left” header_text_color=”#f3f1ea” header_line_height=”30px” module_alignment=”left” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” animation_duration=”1000ms” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
[\/et_pb_text][et_pb_divider color=”#bcaf97″ _builder_version=”4.16″ _module_preset=”default” width=”50px” module_alignment=”left” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”fade” animation_duration=”2000ms” animation_delay=”100ms” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.21.0″ _module_preset=”default” background_color=”#EEEFEF” global_colors_info=”{}”][et_pb_row _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”79641cbf-c871-4997-ba8c-a5ebbaedde17″ text_font=”|||||||#002B55|” header_2_text_align=”center” text_orientation=”center” width_tablet=”100%” module_alignment=”center” hover_enabled=”0″ header_2_text_align_tablet=”left” header_2_text_align_phone=”left” header_2_text_align_last_edited=”on|tablet” text_orientation_tablet=”left” text_orientation_phone=”left” text_orientation_last_edited=”on|phone” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
Reservation<\/a>\u00a0|\u00a0 Facilities<\/a>\u00a0 |\u00a0 Neighborhood Information<\/a><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_id=”reservation” _builder_version=”4.21.0″ _module_preset=”default” max_width=”100%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”703ad16b-f549-43ec-b5b8-4325ccc71484″ text_font=”|||||||#002B55|” text_text_color=”#231814″ text_font_size=”20px” header_2_font=”||||||||” header_2_text_color=”#231814″ header_2_font_size=”22px” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n [\/et_pb_text][et_pb_accordion open_toggle_text_color=”#231814″ closed_toggle_text_color=”#231814″ closed_toggle_background_color=”#ffffff” icon_color=”#9FA0A0″ _builder_version=”4.21.0″ _module_preset=”default” closed_toggle_font=”|300|||||||” body_text_color=”#231814″ body_font_size=”16px” body_link_font=”||||on|||#002C1B|” body_link_text_color=”#231814″ hover_enabled=”0″ border_width_all=”0px” global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”I want to change or cancel my reservation” open=”on” _builder_version=”4.21.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n If you wish to change or cancel your reservation, please contact us through the contact form<\/a>, with your reservation name and number.<\/span><\/p>\n Please change your reservation from your side, if you made it through OTA such as Booking.com or Agoda.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I make an on-site payment?” _builder_version=”4.21.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n We only accept reservations with advance payment.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I get receipt?” _builder_version=”4.21.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n Please contact us after the date of your stay through the contact form<\/a> with reservation name and number. We will send you through an e-mail.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”When do you charge for my stay?” _builder_version=”4.21.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n You will be billed once the cancellation policy is in effect. Please contact your credit card company for the actual debit date.<\/span><\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row module_id=”facility” _builder_version=”4.21.0″ _module_preset=”default” max_width=”100%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”703ad16b-f549-43ec-b5b8-4325ccc71484″ text_text_color=”#231814″ text_font_size=”20px” header_2_font=”||||||||” header_2_text_color=”#231814″ header_2_font_size=”22px” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n [\/et_pb_text][et_pb_accordion open_toggle_text_color=”#231814″ closed_toggle_text_color=”#231814″ closed_toggle_background_color=”#ffffff” icon_color=”#9FA0A0″ _builder_version=”4.21.0″ _module_preset=”default” closed_toggle_font=”|300|||||||” body_text_color=”#231814″ body_font_size=”16px” body_link_font=”||||on|||#002C1B|” body_link_text_color=”#231814″ hover_enabled=”0″ border_width_all=”0px” global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”%22What is the difference between cup of tea : guesthouse and cup of tea : ensemble?” open=”on” _builder_version=”4.21.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n cup of tea : guesthouse<\/a> is for single travelers and couples with shared bathroom and toilets.<\/span><\/p>\n cup of tea : ensemble<\/a> is for groups and families. Each room has private bathrooms and toilets.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Do you have rooms with private showers and toilets?” _builder_version=”4.21.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n All water facilities (showers and toilets) are shared with other guests. If you would like to use as a private, we recommend you to stay at cup of tea : ensemble<\/a>.<\/span><\/p>\n In addition, you can use the public bath Yutopia Inari-yu<\/a> across the street with discounted price.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What kind of amenities do you provide?” _builder_version=”4.21.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n Shampoo, conditioner, body soap, bath towels, and a hair dryer are included. Please bring your own pajamas and toothbrush,<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Do you have wifi?” _builder_version=”4.21.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n Wifi is avaiable all rooms including common area.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I use the lounge?” _builder_version=”4.21.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n Our lounge is available 24\/7. Please feel free to use it.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I use the kitchen?\/Can I cook for myself?” _builder_version=”4.21.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n Our kitchen is equipped with mini heater, refrigerator, microwave, toaster, and cutlery so that families and groups can enjoy self-catering.<\/span><\/p>\n The nearest supermarket is <\/a>Surugaya Honmachi Store<\/a>.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Do you provide meals?” _builder_version=”4.21.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n We do not have meal service. There are many good restaurants nearby. Please feel free ask us when you arrive.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Do you have parking lots?” _builder_version=”4.21.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n We are afraid that we do not have poarking lots. If you are coming by car, please use the public parkings nearby. <\/span><\/p>\n Nearest parking : <\/span>Jinyayoko Parking<\/a> (1 min walk) <\/span><\/p>\n Fee: 500 yen \/ 18:00 – 8:00 (Other times: 200 yen \/ 35 minutes) <\/span><\/p>\n For those arriving after 18:00 and leaving before 8:00 the next morning <\/span><\/p>\n Lowest price : <\/span>Paraca Takayama Nada-machi Parking<\/a> (5 min walk) <\/span><\/p>\n Fee: 600 yen \/ 24 hours (Weekend: 800 yen \/ 24 hours) <\/span><\/p>\n A little away from the hostel, but the lowest price in the area.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Do you have parking lots for motor cycle?” _builder_version=”4.21.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n Bicycle parking is available at Yutopia Inariyu<\/a>\u00a0public bath house located across the street for 300 yen per bicycle per night. [\/et_pb_accordion_item][et_pb_accordion_item title=”Do you have laundry?” _builder_version=”4.21.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n There is no laundry at the hotel. Please use the coin-laundry<\/a> about a 5minute walk from here .<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I borrow an umbrella?” _builder_version=”4.21.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n Can I use an umbrella?<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I leave my luggage before check-in or after check-out?” _builder_version=”4.21.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n We can keep your luggage anytime free of charge.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”I will arrive late at night.” _builder_version=”4.21.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n Please let us know in advance if you are arriving late. We will send you late check in instruction.<\/span><\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row module_id=”neighbor” _builder_version=”4.21.0″ _module_preset=”default” max_width=”100%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”703ad16b-f549-43ec-b5b8-4325ccc71484″ text_text_color=”#231814″ text_font_size=”20px” header_2_font=”||||||||” header_2_text_color=”#231814″ header_2_font_size=”22px” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n [\/et_pb_text][et_pb_accordion open_toggle_text_color=”#231814″ closed_toggle_text_color=”#231814″ closed_toggle_background_color=”#ffffff” icon_color=”#9FA0A0″ _builder_version=”4.21.0″ _module_preset=”default” closed_toggle_font=”|300|||||||” body_text_color=”#231814″ body_font_size=”16px” body_link_font=”||||on|||#002C1B|” body_link_text_color=”#231814″ hover_enabled=”0″ border_width_all=”0px” global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”I want to go to a public bathhouse.” open=”on” _builder_version=”4.21.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n A public bath Yutopoia Inariyu<\/a>\u00a0(open until 21:30, closed on Tuesday)located just opossite cup of tea : guesthouse. [\/et_pb_accordion_item][et_pb_accordion_item title=”Where is the nearest parking?” _builder_version=”4.21.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n Nearest parking : Jinyayoko Parking<\/a> (1 min walk)Reservation<\/h2>\n
Facilities<\/h2>\n
Please let us know in advance if you would like to use.<\/span><\/p>\nNeighborhood Information<\/h2>\n
Our guest can get discount and feel free to bring soap set prepared at reception.<\/span><\/p>\n
Fee: 500 yen \/ 18:00 – 8:00 (Other times: 200 yen \/ 35 minutes)
For those arriving after 18:00 and leaving before 8:00 the next morning<\/p>\n